FREQUENTLY ASKED QUESTIONS
Level Up Gaming can provide the ULTIMATE gaming environment for your next party/event. We bring the fun, so all you have to do is enjoy the party! If you want to know how we do it, and what to expect, keep reading.
We will arrive approximately 10-15 minutes prior to your booking time in order to setup, our door will be open by the start of your party time!
We only require a 50% deposit to secure your booking. The balance needs to be paid anytime up to 48 hours before the event.
You can pay via our website, by Bank Transfer, credit card, and Apple Pay. We also accept cash payments, but a 50% deposit is required to secure the booking, with the balance due 48 hours before the event. Please note that all payments must be completed 48 hours before the event to confirm your booking. For any payment-related queries, feel free to contact us at info@levelupgaming.party.
Once your payment has been made, we will send you over confirmation by email.
Yes of course! whichever is easiest for you! Although it will still be 50% deposit to secure the booking and the balance paying no later than 48 hours before the event
We tend to get booked up quite quickly, especially for weekends, we recommend booking as far in advance as possible - we don't like to disappoint! If we don’t have the date you want, we will let you know the nearest available dates so you can decide which is best for you.
We recommend booking as far in advance as possible - we don't like to disappoint!
We need a standard 13A mains plug socket to power our equipment and access to your internet router. We provide all necessary equipment, including extension leads up to 30 metres in length. Please ensure the plug socket is easily accessible and the internet connection is stable for the best gaming experience.
Unlike other companies out there we only have 1 pricing structure - we don't charge extra no matter if its Monday, Sunday or Bank holiday! Please drop us an email for the dates you're looking for.
We cover Lincolnshire mainly, but we do also travel to and cover parts of Yorkshire, Nottinghamshire and more. Contact us for a more info!